Block Scientific, Inc. guarantees all reconditioned instruments to be free from defects for 90 days from date of delivery to the customer.

If a part is found to be defective, we will send you a replacement part at no cost. We will also repair at no charge any instrument that is returned to us during the warranty period.

We offer free technical support by telephone, fax, or e-mail at service@blockscientific.com during normal business hours where an experienced engineer will answer all questions relating to service and installation.

Block Scientific also offers extended warranties, service contracts, time and material service visits, and in-house service.

All new equipment, consumables, parts, and reagents are warranted by the original manufacturer for up to one year, depending on the item.